Refund policy

 

As our company policy we do not provide refund/return on any product once sold. Once the products are sold, they can be exchanged for replacement in a bigger or a smaller size (provided the aforementioned terms and conditions are met). We do issue a credit note for our customers, only when the desired size of the product is not in stock.

If the product is eligible for size exchange, you may write to us at support@pinkvybe.com strictly within 48 hours of delivery to request exchange for exchange. 

 

Once acknowledged by the team, please send the product back to us yourself, we do not have reverse pickup facility. Please do not forget to take acknowledgement receipt from the courier person about the number of products you are dispatching with his signature and mobile number. Pink Vybe will not be responsible for any lost shipment.

We do only size exchange once for all orders, items once sold are not taken back.

The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail (We do not have reverse pick up facility), as any returned items that is not received by pinkvybe.com will be treated as not returned.

Please note that the goods are your responsibility until they are returned to pinkvybe.com on the following address:

Address for the Exchange: Pink Vybe, Plot no. 105, Prim Estate Colony, Khonagoriyan, Jagatpura, Jaipur 302017 Rajasthan, India